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Acura - Broken cars, even worst customer service
Leased an Acura, 2 weeks ago it happens to have a broken fuel gauge. As me and my wife shared the car, we both assumed the other was fueling the car. Eventually it ran out of fuel and died, have taken it to two dealers and their solution is to set a reminder to fuel it...
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Anonymous
Anonymous

You're mad at Acura. I'm mad at Mercedes-Benz and Chrysler Corp. -- I think I'll check around the neighborhood and see who is mad at whom, just for fun. Although I don't like ...

2.2
#1401301
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My 2018 Acura broke down in Olando Florida (we live in Charleston, SC). Roadside assistance towed it to the nearest dealership in Florida. We now are fighting to get the car back. Acura says the company they contract with (roadside assistance) is responsible for...
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Anonymous
Anonymous

Had the same crapy issue the acura client relation

1.0
#1420158
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I purchased a 2018 Acura ILX about 2 months ago. Within the first month my gas gauge was not working properly. I called the dealer and apparently there is a problem with the gauge and the fuel tank needs to be replaced. NONE of this was disclosed at time of purchase. I...
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3.5
#1438084
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Acura - Approaching objects

5 times with no success In puring rain it sucks to have this crazy loud noise when I break While I appreciate the security system Really have to shut it down when I need it the most
2.0
Details
Customer service
Discounts and Special Offers
Location
Price Affordability
Product or Service Quality
Turnaround Time
#1393635
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I purchased a 2016 Acura ILX from Rick Case Acura in 2016. From the beginning I have had NOTHING but problems. I have gotten no where with the sales manager-Dean Dumetz, the last thing he told me was that I have to deal with the way the car runs because he has done all...
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1.0
I didn't like
  • Never again
  • Bad customer service
  • Certified pre-owned vehicle has been nothing but trouble
#1426420
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Bought a $47000 car yesterday and signed for it to pick it up today. Was promised two keys. Surprised that they have one key only. Asked them to compensate for a new key manager said you're stuck with one key..... take it or we have someone who came from San Diego...
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1.0
I liked
  • Never again
I didn't like
  • Disgraceful experience with acura link
  • Never again
  • That they are not willing to stand behind their product
#1405643
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Acura in Scarsdale, New York - Unreliable!

I recently purchased an RDX 2019. It’s been in and out of the dealership for over 3 months that I’ve had it and now the car has been in the shop for over and month so I’m practically paying for a car I’m not using. I contacted client relations and they refuse to help. It is obviously a lemon car and they’re trying to sweep it under the rug. They said under warranty they must fix it but they have already inconvenienced me multiple times much more now that it’s been in the shop for over a month. I will never get an Acura again.
#1439086
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I already leased two cars from Lindsay Acura Ohio, please don’t go there, my first car RDX 2016, they make me pay all my services, when I was paying maintenance plan in my lease. I found this when I returned that car, and get a Ilx 2018. The financial person told me to...
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1.8
#1392138
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Got my wife a new 2018 MDX. Got prices from salesman. Car was in stock. Told him we would be back in the morning with funds and had an MDX to trade. Gave us prices. Next day, got different prices and told we HAD TO FINANCE part of out purchase to get anywhere near the...
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2.8
#1351615
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Contact Acura

Mailing Address:
Acura Client Services
1919 Torrance Blvd. M/S 500-2N7E
Torrance, California 90501-2746
United States
Phone:
(800) 382-2238
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An absolute disgrace, lack of concern from ACURA contacted them everyday since Sept. 5th., as they advertise and provide a demo I subscribed to ACURA Link, Premium. To date I have not been able to use any of the features because the message from ACURA is that the...
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4.4
I didn't like
  • Disgraceful experience with acura link
#1355369
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