Acura - The Worst
Waiting for 2 hours for a tow truck is completely unacceptable.
An absolute disgrace, lack of concern from ACURA contacted them everyday since Sept. 5th., as they advertise and provide a demo I subscribed to ACURA Link, Premium. To date I have not been able to use any of the features because the message from ACURA is that the...Read more
I didn't like
- Disgraceful experience with acura link
Got my wife a new 2018 MDX. Got prices from salesman. Car was in stock. Told him we would be back in the morning with funds and had an MDX to trade. Gave us prices. Next day, got different prices and told we HAD TO FINANCE part of out purchase to get anywhere near the...Read more
My colleagues found the rusted seat tracks when they sat on my back seats. This MDX is not even one year old yet. Dealership says; keep your A/C on all the time to control your humidity level in your car. You can use steal wool to remove those rust. Hahaha This is...Read more
Over the last TWO years, Open Road Acura has delineated a wooded-area of approximately 250 ancient trees-displacing the deer and wildlife creatures population. Their add-on parking-lot project is causing our homes to shake/vibrate on a daily basis. Suspected...Read more
I trade my Acura MDX 2015 TO RDX 2019 19 July 2018 . Some kind of wiered noise is coming wile I was driving the car I called the dealership and they ask me to come in the dealer ship shop. I went there but the general manager Aex Moqadam refused and insulted me and...Read more
I leased a 2016 Acura TLX in December 2016. Everything has been fine up until March 2018! The first time , it was my fault, I left my hazards on which happened in March 2018. Now my battery has stopped and I needed a jump a total of 4 times within 4 months. Last 3...Read more
I ordered an upgrade navigation dvd and paid 162 dollars and change for it. Acura sent me a defective dvd in 2 days. It took me overnight to return the product. I asked for a refund of my money and got the run around from acura for almost 4 weeks. Each time i called i...Read more
My husband and I have each owned 3 Acura cars, and until last week never had to use Acura roadside assistance. I called for a tow truck with flat bed on 3/20 at 4:00 as my car was disabled. After talking to Acura roadside 7 times and the Platinum Tow in Seattle twice...Read more
The tranny on my Acura has gone bad.This car was serviced in Hollywood Florida.All service as required....I was told the car was out of warranty.However acura knows they have a problem tranny. And would offer help if I would spend money to have a certified dealer look...Read more
I didn't like
- Customer service
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